E-Commerce Manager (B2B)

D-Ron is seeking an experienced E-Commerce Manager to drive the customer experience and transactions on our website. You have a critical role in our digital marketing team responsible for day-to-day management of E-Commerce and customer experience initiatives. The team is based in our headquarter in Singapore and is responsible for all our global marketing activities and is working closely with our offices in Malaysia, Thailand, and Taiwan.

Responsibilities:

  • Owner and evangelist of our E-Commerce and website strategy.

  • Develop programs and initiatives to increase the online transaction rate through increases in customer acquisition, retention and up/cross-sales.

  • Develop and implement the strategic online marketing plan with the other marketing teams and report based on data analytics.

  • Oversee on-site content throughout the customer buying journey, promotions, key performance analytics and reporting for continuous site, commercial and campaign optimization.

  • Manage sales efforts and product promotions by working in partnership with sales and product management to develop the front-end website experience and features.

  • Align with different D-Ron regional offices for local differences.

  • Help create the content plan, customer journeys and buying journeys.

  • Define the user experience optimization together with our front-end developer team.

Who are we looking for:

  • Degree in marketing, business or related field.

  • Minimum 3 years experience in E-Commerce in a B2B environment.

  • Demonstrated ability to lead scrum projects and develop online initiatives is required: organizing, planning and executing projects from conception through implementation.

  • In-depth knowledge of E-Commerce and user experience best practices, experience managing E-Commerce and websites.

  • Knowledge of CRO, SEO, SEA, Google analytics, CMS, ecommerce and marketing platforms. Basic knowledge of CSS(3), HTML(5) and CRM.

  • Up-to-date on new technologies that drive optimization and site-conversion functionality.

  • You are driven by data and buying journeys and enjoy working with sales, marketing and software development to maximize results.

  • Self-motivated and able to work independently as well as part of a team in a fast-paced environment with multiple projects, tight deadlines and changing priorities and show constant entrepreneurial initiative.

  • Strong verbal and written communications skills in English.
     

Additional Information:

Job Specializations 
Sales / Marketing, E-Commerce 


Qualification 
Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Sports (e.g. Gym), Optical, and others.

Regular hours, Mondays - Fridays, Casual wear (e.g. T-Shirts)

Years of Experience 
3 years 

Career Level

Manager

Job Type 
Full-Time 

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Experience more than just transactions.

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